Privacy Policy

Effective Date: 31 July 2024

  1. Introduction Welcome to the Mangkunegaran app. This app is designed to provide information about Mangkunegaran, including features such as object scanning, destination guides, event agendas, and more. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information.
  2. Information We Collect We collect the following types of information:
    • Personal Information: When you create an account or contact us, we may collect personal information such as your name and email address.
    • Usage Information: We collect information about your interactions with the app, including features you use and actions you take.
    • Device Information: We collect information about your device, including device type, operating system, and version.
    • Camera Access: The app requests access to your device's camera to enable the Scan Object feature, which allows you to scan QR codes at various locations to receive information about art objects.
    • Location Information: With your permission, we collect and process information about your actual location using GPS and other technologies to provide location-based services such as nearby destinations.
    • Analytics and Error Reporting: We use Google Analytics to track user interactions and gather insights to improve the app. We use Sentry to monitor and fix errors within the app.
  3. How We Use Your Information We use your information to:
    • Provide and Improve Services: Deliver the services and features you request, improve the app's functionality, and enhance user experience.
    • Communicate with You: Send updates, respond to inquiries, and provide support.
    • Ensure Security: Detect, prevent, and address technical issues and ensure the security of our services.
    • Analyze and Improve: Understand user behavior and preferences to improve the app using Google Analytics and monitor the app's performance and fix issues promptly with Sentry.
  4. Sharing Your Information We do not share your personal information with third parties except in the following circumstances:
    • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
    • Service Providers: We may share your information with service providers who perform services on our behalf, such as analytics and error monitoring.
    • Legal Requirements: We may disclose your information if required by law or to protect the rights and safety of our users and others.
  5. Data Security We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
  6. Your Rights You have the right to:
    • Access, Update, or Delete Your Information: You can access, update, or delete your personal information by contacting us at info@mangkunegaran.id.
    • Opt-Out: You can opt out of data collection and analytics services by adjusting your device settings or contacting us.
  7. Changes to This Privacy Policy: We may update this Policy sometimes. We will notify you of any changes by posting the new Privacy Policy on this page.
  8. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at info@mangkunegaran.id.

By using the Mangkunegaran app, you agree to the terms of this Privacy Policy.